Return Policy

While we hope that every purchase you make at NEISH brings you joy, we also realize that sometimes, things may not workout. However, you can be rest assured as our dedicated support team is here to assist you with exchanging your order. Please keep in mind that we follow a strict company policy wherein we do not offer refunds for any product sold on our website. However, you can exchange any NEISH product for a replacement. Kindly note that an order can only be exchanged once. If you have any concerns about the size or any other query and you wish to proceed with an exchange, please reach out to us. Our customer care team will respond within 1-2 business days to guide you through the exchange procedure.
To ensure a smooth exchange process, here is what you will need to do:

1. Make sure your item is in its original condition without any signs of wear, washing, or damage. Keep the paper tags attached in their original condition as well. Please initiate the exchange process within 48 hours of receiving your order.
2. Contact our Customer Care team via WhatsApp at +91 9926887766 or email us at info@neish.in to initiate your exchange.
3. We provide a free pick & drop facility for all exchange-related services.
4. Exchanges will only be initiated in size-related issues and not for designs or any other causes.
Please be aware that if the item you wish to exchange is unavailable, we will offer alternatives for you to choose from.